In November 2018 I contacted HFR who looks after the 5 year furniture guard on behalf of Sofa Store. Costco has two primary furniture … Furniture Store in Towson, Maryland. The Old Cannery Furniture Warehouse. Didn't find what you were looking for? We fluffed the cushions, rotated them, and repeatedly dropped each cushion on the corners as advised. Places. After 1 month the color of the recliner started rubbing off. Delivery was a total shambles to start but when items eventually arrived first impressions were good. Furniture Stores in Vashon Island on YP.com. 398 people follow this. YP, the YP logo and all other YP marks contained herein are trademarks of YP LLC and/or YP affiliated companies. Lovesac is the ultimate modern furniture store, featuring high-quality bean bag chairs, sectionals, and accessories in many colors, patterns, and fabrics. After 15 days we saw color rubbing off from the headrest. We persevered with the sofa as we didn’t feel the salesman was particularly helpful after we had handed over the money. Hello…, From Business: La-Z-Boy offers a full range of great-looking, comfortable furniture designed to help customers create the look and ultimately, home of their dreams. Our sofa was supposed to be scatter back and the sofa backs on this sofa are full backs and lacking filling. The are also linked to sofa cabin, I'm looking into my rights and will not let them get away with scamming people. Good Afternoon Ms. Tracey , We are very sorry to hear that you are unhappy with the experience you have had on this occasion. This business is very business-like and I would do business with this business again if I have business with them. Took him 20 mins & a very blasé attitude to put a hairdryer on the area and he rubbed the leather making it worse and told me it was natural human body oil reacting with the leather and that it would continue peeling. In-store browsing is still the most common, especially for people who prefer to sit on a variety of options before buying. The nation's largest provider of rental…, Capers has two stores, one in West Seattle and a newer one in Fremont. We have tried numerous attempts to contact sofa store , they've now blocked my messages. Channel, Brilliant, would recommend this company to anyone no. 11605 Bridgeport Way SW, Lakewood, WA 98499. So why don't they warn people not to use their suite just look at it. 142 check-ins. At this price, most fabrics are microfiber or some kind of synthetic like vinyl. English (US) Español; Français (France) I mentioned the safety issue to sofastore a while back but not had any progress on it.I have another sofa from another store which has remained in fantastic condition for over a decade. 33 customer reviews of The Log Furniture Store. The Sofa Company provided me with an amazing career for over ten years. To actually purchase one of their products you would need to give them a call or stop by their Michigan store for the important details. Firstly we were informed that a warranty was only issued for 12 months after manufacture (no matter when you buy the sofa - so if you buy 13 months after manufacture tough luck). The sofa is designed to be easily put together by two people once it gets to your home. We did get this refunded after making a fuss, but it hasn't helped with getting the sofa fixed. © 2021 Trustpilot A/S. We have the original photograph we took in store of our sofa with the price tag of £999 on it and then the price that we paid - yes, substantially reduced but hardly a bargain when it has last only a matter of months and is now virtually unusuable. It only took me a half hour to set it up by myself (and I'm 9 months…, I've had my bed for several years, now and would never buy another one. but, I had a very frustrating experience at store. For those that want to purchase a high quality furniture today, this is not the store for you. So, in as many words, they don't care about it because we did not pay full price. Benchmade Skinny Fat Condo Sofa. I bought 2, 2 seater Eastbourne suits in July 2016. …, From Business: Quality pre-owned and new office furniture since 1999. Most people use the sofa daily … Reviews. This of course is not how honest traders respond to problems.We are now involved with Trading Standards over this. I’m sure our massive Oak Mirror will look fab in its new home once we have decorated! When Is Costco’s Semi-Annual Furniture Sale? Excellent service from store to the door. We visited 2 stores (Salisbury and Yeovil) and the sales teams in both stores were unobtrusive and informative. After spending an hour getting it out of 2 massive boxes and putting it together discovered that the left hand side was a different colour to the right hand side. Despite sofastore assuring us that they would sort the problem, they have repeatedly failed to return calls and left us on hold for extended periods.It's now been almost eight weeks since the damaged sofa was delivered and still no sign of the damaged part being replaced. 2 seater Eastbourne suits in July 2016 be helpful once the purchase is made for sitting, but have. Are now involved with trading standards have informed us that this is acceptable.... ” June 8th, 2013 from business: quality pre-owned and new office &..., build, and they will have excuse for everything and they are of excellent,. Our massive Oak Mirror will look fab in its new home once we decorated. It yet as I just ordered it 2 days… saw color rubbing off ''... Bringing three decades of dependable UPHOLSTERY repair for commercial businesses, directions phone... Give the sofa should be of satisfactory quality and fit for purpose 2... 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