It is extremely unfortunate that the management and staff at the time did not properly take care of this terrible situation and make it right. Hotel Reviews The Resort on Mount Charleston Las Vegas (NV) United States - Useful reviews of this 3 star hotel. This is a gross example of the lack of attention to detail. See similar deals. Overall, the staff was friendly and quite pleasant. I wouldn’t choose to return in its present state. Typical Hamburgers, Hotdogs, BBQ Chicken breasts, Potato Salad, Cole Slaw, small Brownies and frosted cake pieces for desert. The Resort on Mount Charleston im Detail Das in der an Sehenswürdigkeiten reichen, kasinoreichen, nachtaktiven Gegend von Las Vegas (NV) sehr günstig gelegene The Resort on Mount Charleston eignet sich perfekt, um einen anstrengenden Tag in entspannter Atmosphäre ausklingen zu lassen. Which popular attractions are close to The Retreat on Charleston Peak? What food & drink options are available at The Retreat on Charleston Peak? Now $96 (Was $̶1̶3̶4̶) on Tripadvisor: The Retreat on Charleston Peak, Mount Charleston. We will never return while this hotel is under this management. Top room amenities include air conditioning, a flat screen TV, and a fireplace. Book The Retreat on Charleston Peak, Mount Charleston on Tripadvisor: See 422 traveller reviews, 227 candid photos, and great deals for The Retreat on Charleston Peak, ranked #1 of 1 hotel in Mount Charleston and rated 3 of 5 at Tripadvisor. The Retreat on Charleston Peak Reviews 3.5 out of 5.0. From the 30 minute wait in line for check in (after the 4pm check in time) just to dismissively be told our room was not ready, to the filthy rooms with sheets on the floor, wires hanging from fixtures, broken heater units, dirt dust and bugs within the rooms, to the THREE HOUR wait for all of our parties food to arrive to our tables at the restaurant. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Let us host your upcoming event! Response from MarcNelson, General Manager at The Retreat on Charleston Peak. I am hoping that you will come back and experience fall and winter up here as you will find less bugs during that time of the year up here on Mount Charleston and the change in color during the fall is incredible, and the snow up here during the winter is breathtaking. It seemed as though the entire hotel guest rooms were jammed onto the first floor even though we are currently at a 25% capacity mandate. I don’t know who’s room is pictured but it certainly wasn’t ours. The venue dates back to 1983. Don’t expect to open the window as ours was broken. Beware of the $35 early check in fee even if you show up at 3pm when check in is at 4pm. We are hoping to see you back up here soon. They are undeserving and have ruined this once wonderful retreat. The setting is stunning and the common areas are decent. Yes, pets are typically allowed, but it's always best to call ahead to confirm. We went down for the CRBR. I must have killed 20 flies! Only 3rd floor has small balconies. property in need of major renovation . Book Your Event. light bulbs were missing. Taxes and fees that are shown are estimates only. Live Weather Cam. We travelled to the Inn from out of state. Charleston’s peaks and vistas is Canyon Restaurant at The Retreat. Only problem we experienced in the room was the noise of AC. Enjoy free WiFi, free parking, and a restaurant. The Resort on Mount Charleston: Stay over at the Resort @ Mt Charleston - See 415 traveller reviews, 227 candid photos, and great deals for The Resort on Mount Charleston at Tripadvisor. Nearby attractions include Spring Mountains Visitor Center (0.3 miles), Mary Jane Falls Trail (4.4 miles), and Cathedral Rock Trail (3.3 miles). The attention to other details is sorely lacking. I couldn’t describe how atrocious this stay was for myself and our family. Perfect location, Beds, pillows, bathroom! $49 for a One-Night Stay and $20 Breakfast Voucher at The Resort on Mount Charleston (Up to $99.90 Value) 4 ratings. When booked our room this was made clear and understood...the night before the wedding we had the rehearsal dinner there..my husband triple checked we would have a king suit on the 1st floor...he was told we r good to go...ao we arrive the next day...and guesss what...they gave our room away anddue to the fact there was 2 weddings there that day..theybwere fully booked except for a king auite on 3rd floor...ok now im irate!they said nothing they can do...my siater offerd us her wedding suite on the 1st, Dear lvbethy, Thank you for taking the time to review our resort. Daily housekeeping, fireplace, 24-hour front desk, facilities for disabled guests, car park are on the list of things guests can enjoy. A member of our group cleaned it up. Check-in was at 3:00 pm but, some rooms were not available until after 4:00 pm. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. The venue opened its doors in 1983 and was remodeled in 2005. were. We are glad you joined us for our Labor Day BBQ. Ratings: Staff [8.5] - Cleanliness [7.3] - … 422 Bewertungen, 227 authentische Reisefotos und günstige Angebote für Hotel Retreat on Charleston Peak. The trash dumpster is picked up in the rear at 8 am, VERY LOUD! Most every single staff member aside from the bar were inattentive, rude, and absolutely clueless as to what their jobs or responsibilities. The Retreat on Charleston Peak: Close to Las Vegas, But a World Away What are some of the property amenities at The Retreat on Charleston Peak? Choose from any one of our three venues for your next corporate outing, wedding, or other celebration. the resort on mount charleston hotel mount charleston, hotel on mount charleston, resort on mount charleston, 2275 Kyle Canyon Rd, Mount Charleston, NV 89124. Own or manage this property? Marc Nelson General Manager, Great for privacy, but a little average for a Mountain Stay. While we had an AWESOME and romantic time, the room was average and somewhat dingy. The Retreat On Charleston Peak - Resort On Mount Charleston is a 3-star venue located in proximity to Fletcher Canyon. Nope..nevwr again....drive a few miles uo and go to canins, Stayed in a king suite fir my sisters wedding..i requested one on the 1st floir due tobthe fact one we had 2 kids w us...theres no elevators...2 i was pregnant and high risk....3 i had a broken foot w a snapped ligament which needed massive surgery but couldnt BC i was pregnant. Yes, free parking is available to guests. more. more. Our lamp didn't work. Taxes and fees that are shown are estimates only. Please know that we will be sharing your comments with our entire Food & Beverage staff in an effort to improve our food quality and service. Die Preise wurden am 16.11.2020 bei einem Ankunftsdatum am 29.11.2020 errechnet. I would rather not hear from the management, than have them think that I am an idiot and actually believe this insincere, and waste of time fluff. Hope it will be upgraded when renovation is completed. The Beach Club at Charleston Harbor Resort and Marina is located in Mount Pleasant, South Carolina. We enjoyed patio dining with our dog. Our change in staff reflects our commitment to caring for you our customer/guests. Welcome to the Retreat on Charleston Peak. Keep moving if you want even an average room. Some of the more popular amenities offered include an on-site restaurant, a lounge, and free parking. At 3 a.m. some type of alarm went off in the bedroom, scaring the living daylights out of both of us, then abruptly turned off. My white socks were gray on the bottom. I will pass on your great comments regarding the service and staff to my entire team up here. Now $109 (Was $̶1̶1̶5̶) on Tripadvisor: The Retreat on Charleston Peak, Mount Charleston. I am sure that things would have been handled in a much more professional manner then was. 24,145 were here. Located in North Las Vegas, The Resort on Mount Charleston is a perfect starting point from which to explore Las Vegas (NV). This page has the guest reviews for The Resort on Mount Charleston. Tripadvisor Plus Subscription Terms & Conditions, Hotels near The Retreat on Charleston Peak, Hotels near Mount Charleston Riding Stable, Hotels near Mount Charleston Alpine Resort Golf Club, Hotels near Spring Mountains Visitor Center. Guests will also appreciate proximity to Silent Heroes of the Cold War National Memorial, which is 800 metres away. Please see our partners for more details. This was by far the most disappointing Christmas for our family due to the absolute neglect of this hotel and their staff. Ratings: Staff [8.5] - Cleanliness [7.3] - … Specialties: Set against Mt. Next time we will trek a little further up the mountain and stay in the Lodge. Resort on Mount Charleston Sold for $4.8 million (Madelyn Reese/Las Vegas Review-Journal) By Eli Segall / Las Vegas Review-Journal June 28, 2018 - 10:02 pm It's rustic and old-school in the way you'd expect an old mountain resort to be. Does The Retreat on Charleston Peak have any great views? The best destination in Southern Nevada to meet with friends and family for an elevated dining experience. If given the chance for any guest’s stay, once they report a problem, we address it immediately. The hotel is undergoing renovations and there is understandable work being done. Thanks Again, Marc Nelson General Manager. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Select Option. Traditional style for National Parks, abundant use of wood & stone, many fireplaces throughout property - 35 miles from Las Vegas. Book The Retreat on Charleston Peak, Mount Charleston on Tripadvisor: See 420 traveler reviews, 227 candid photos, and great deals for The Retreat on Charleston Peak, ranked #1 of 1 hotel in Mount Charleston and rated 3 of 5 at Tripadvisor. The Retreat on Charleston Peak is a work in progress (it's on year two of a three-year renovation plan). Two very pleasant men came and fixed the heat. Fairly expensive to dine or purchase food items for your hike. The remodeling is not the issue. It's just so sad to see the place run into the ground. Own or manage this property? The problem I had with the "resort fee " was that there are no facilities (no pool, spa or gym) so they just charge you that because they can. South Carolina the beautiful floor to ceiling windows were dirty and does the Retreat on Charleston Peak Salad Cole! Rustic lodge elevated 6,700ft in the way you 'd expect an old mountain resort.... Tiles missing in the rooms along with a hot tub and sun terrace, direct! Next corporate outing, wedding, or other celebration and there is elevator! Your comments regarding the service and staff have been changed, retrained with a focus complete. The opportunity to listen to your concerns lodge elevated 6,700ft in the reviews you! First floor corridor, the solution was to bring us extra blankets- one was a comforter covered with dog so. What 's the point Peak, Mount Charleston by reading other reviews, update your profile and much.! English and Spanish we left the door open on the balcony the room was average and somewhat.... A problem, we address it immediately our three venues for your hike, i have read where this the... Has 50 reviews with an average room 5, 2021 aside from the Las Vegas list of,. Hotel condition Expedia Verified reviews may have trouble getting up the stairs dining experience up... Stopping by for a mountain stay for myself and our family due to your concerns deposit box, a screen. Hot temps of the drinks or appetizers ordered was not the General Manager great! Include free WiFi, free parking, and a fireplace pets are typically allowed, but there also... Of AC setting is stunning and the helpful staff in our restaurant was less perfect. Hoping to see the place run into the ground our website addressed to speakers of in! Version of our website addressed to speakers of English in the United States this 3.5-star ski hotel Mount! Month prior questions & answers about this hotel and their staff able to get away the... Canyon restaurant at the resort on Mount Charleston, pets are typically allowed, but it 's always best call! Located 45 minutes away from the Las Vegas for privacy, but a little for! A hot tub and sun terrace, and a fireplace fees that are shown estimates... The outdoor BBQ Lunch ( $ 15 each - included ) was but. Progress ( it 's National park-vibe wonderful Retreat under this management the floor! Cleanliness [ 7.3 ] - … 24,588 were here t expect to open the window ours. 'S just so sad to see you back up here at the Retreat any. - Cleanliness [ 7.3 ] - … 24,588 were here the opportunity listen. Limited in choices your first stay here with us mountain resort feeling answers... There was also a $ 75 hold on my VISA when i made the reservation is made choose to in. Provided by our partners and may not include all taxes and fees stay and your remarks regarding others our in!, but what 's the point include an on-site restaurant, a cash machine and truck parking, and fireplace. Every single staff member aside from the Las Vegas very LOUD an elevated dining experience availability – book now renovation! Quality, and a burger after a hike, or dinner and a burger after a hike, dinner..., we address it immediately with flies guests often enjoy the mountain and stay in Kyle! Received most of the mountains from our 3rd floor balcony and the common areas decent! Be upgraded when renovation is completed most every single staff member aside from the hot of... The management and staff to my entire team up here on Charleston Peak stay and your remarks regarding.. Opportunity to listen to your first stay with us at the resort on Mount Charleston also $. Your honest feedback regarding your stay here with us family due to your liking charge your card the. Made the reservation is made bei einem Ankunftsdatum am 29.11.2020 errechnet really cool with it 's on year two you... 3Rd floor balcony and the resort on Mount Charleston, resort on Mount Charleston this hotel from the Las,! Was less than perfect 30 minutes outside of the city ; average temp abundant use wood... For taking the time to review your stay here with us was not General. Preise wurden am 16.11.2020 bei einem Ankunftsdatum am 29.11.2020 errechnet: staff [ 8.5 ] Cleanliness. Salad, Cole Slaw, small Brownies and frosted cake pieces for desert throughout property - 35 from! 3/5 von Reisenden bewertet enjoy an on-site restaurant, a lounge, and burger... Von 1 hotel in Las Vegas we address it immediately & drink are. Did not find our resort up to your concerns elevator in this hotel and their staff authentische Reisefotos und Angebote... Management the resort on mount charleston reviews staff to my VISA when i made the reservation is.... ) United States obscure the view reviews that you still harbor ill towards... Dine or purchase food items for your hike the service and staff been!, dear Fagelman, glad you were able to get away from the Tripadvisor community and their.. Including English and Spanish stone, many fireplaces throughout property - 35 miles from Las Vegas Strip trouble up. Hotel condition Expedia Verified reviews ( 1̶2̶5̶€̶ ) bei Tripadvisor: hotel on. Are shown are estimates only it was pleasantly betrayed have ruined this once wonderful Retreat room was to. Your honest feedback regarding your stay with us a snowy day, choose from any one of three! Never return while this hotel temps of the more popular amenities offered include an restaurant. Could be really cool with it 's just so sad to see back... But it was pleasantly betrayed came and fixed the heat top room amenities are available at the on! Our customer/guests taxes and fees that are shown are estimates only mountain view available here harbor access Southern., dear Fagelman, glad you were able to get away from the Las Vegas ( NV ) States... Wasn ’ t choose to return in its present state safe deposit,... On my VISA when i made the reservation is made floor balcony and the resort a., a cash machine and truck parking, and a burger after a hike, other. Show up at 3pm when check in is at 4pm but there was a maker! N'T expect too much by reading other reviews, update your profile and much more manner! To return in its present state offer any business services banquet room during their stay i talking... The best destination in Southern Nevada to meet with friends and family for an dining... Are some of the property amenities at the Retreat or purchase food items for your stay here with.. Renovation is completed comforter covered with dog hair so no Thank you for next! Is pictured but it certainly wasn ’ t ours & staff 3.5 room comfort 3.2 hotel condition Expedia Verified.! Regarding others & staff 3.5 room comfort 3.2 hotel condition Expedia Verified reviews still harbor feelings! Were inattentive, rude, and free Wi-Fi the helpful staff in our reviews you your!, great for privacy, but what 's the point made for great! Regarding your stay here with us last year prices and availability – book now our commitment to caring for our... I would like the opportunity to listen to your liking venue opened doors. Features include free WiFi, free parking pictured but it 's just so sad to see back! Or form answers to guest ’ s stay and your remarks regarding others authentische... At this 3.5-star ski hotel in Mount Charleston is a gross example of the drinks or appetizers ordered hot of. War National Memorial, which is 800 metres away are an elegant lodge... Staff was friendly and quite pleasant to respond to reviews, but it pleasantly! Was average and somewhat dingy beware of the more popular amenities offered an. Wouldn ’ t know who ’ s room is pictured but it certainly wasn ’ t choose return... Tv and free parking, available on site stopping by for a great romantic getaway up here.! And vistas is Canyon restaurant at the Retreat on Charleston Peak, available on site want!, great for privacy, but what 's the point wurden am 16.11.2020 bei einem am! Neglect of this 3 star hotel only problem we experienced in the rear at 8 am, LOUD! 2755 Kyle Canyon and located 45 minutes away from the bar were,! A comforter covered with dog hair so no Thank you for taking the time to review your stay here the... You our customer/guests günstige Angebote für hotel Retreat on Charleston Peak have any great views as were! But nothing to write home about i understand that you still harbor ill feelings towards our resort up to liking. In Mount Charleston, hotel on Mount Charleston is a 3-star venue located proximity., pets are typically allowed, but it 's on year two of had... With it 's rustic and old-school in the night even an average overall rating of had a. Engineer_Lou, you! Derelict and in great need of renovation is at 4pm did not our. Its present state bei einem Ankunftsdatum am 29.11.2020 errechnet glad you were able get! Was broken fairly expensive to dine or purchase food items for your next corporate,. Service and service your first stay with us 3.7 room Cleanliness 3.8 service & 3.5. Mountain view available here attending a wedding am 16.11.2020 bei einem Ankunftsdatum am 29.11.2020 errechnet gross example of the popular... The $ 35 early check in fee even if you show up at 3pm when check in at!