Can you walk me through your typical work day? Why? Terri Orbuch, PhD, author of 5 Simple Steps to Take Your Marriage from Good to Great, says getting to know someone starts with the "breadth … Will you face a … Moreover, Kathryn Lorenzen, Senior Recruiter and Career Coach, LandaJob Marketing & Creative Talent, transforms the ‘what are your weaknesses’ cliché via a storytelling invitation. Asking about favorite and least favorite supervisors is yet another strategy Lorenzen uses to gain insight about candidates’ attitudes. By submitting your information you agree to Glassdoor's Privacy Policy and Terms of Use. Pay attention to how a candidate attempts to solve the problem. It offers a chance to learn how someone deals with self-realization, self-actualization, and potentially how they overcome obstacles or adversity. I like this prompt because it helps me discern whether or not the candidate has really gotten into the weeds with that skill and gives a good opportunity to evaluate communication ability. 11. Remember, an interview is a two-way street. What are two of the most satisfying accomplishments in your career? Make sure you're also sharing ideas so that the interviewee has time to reflect and respond to your questions. Show you're listening by asking follow-up questions if you want to know more about a particular anecdote, idea or piece of advice. Describe the work environment in which you will most effectively be able to contribute. Be courteous and hospitable. Everyone has experienced challenging circumstances at work, and often it’s in these moments that professionals grow the most. Tell me about each of them. This question enables you to deduce three things: Like addressing weaknesses, when a candidate talks about their strengths, it shows their level of self-awareness and humility. This question is purposefully vague and allows the interviewee to decide whether they want to share something job-related or not. Best practices on how to manage jobs on Indeed, Resources, insights and tools for employers, Answers to common questions about Indeed products, Best Interview Questions to Ask Candidates, Behavioral Interview Questions to Ask Candidates, Five Terrific Brain Teaser Interview Questions, 4 Ways To Ask Cultural Interview Questions, Phone Interview Questions To Ask Candidates, 5 Interview Questions to Ask During a Second Interview, 45 Funny Interview Questions to Ask Candidates, Whether the candidate’s weaknesses could conflict with job requirements or hamper their ability to excel in the role, Whether or not the candidate is self-aware enough to know their weaknesses without having to think for too long, How a candidate is working to improve on their shortcomings. What challenges do you see impacting the industry? Why Ask This Question? While skills don’t stand alone, culling proper skills still is crucial to ensuring a candidate’s capabilities to do the job. You could also follow up by asking if they’ve ever missed a deadline and, if so, how they handled the situation. Yesterday, I described the ideal employee candidate as humble, honest, hungry, and smart. What interests you most about this position? We’ve also got a PDF and an image of all the questions at the bottom of the page! This question can also reveal how long the candidate plans on staying at your company. You might figure that the job description already laid this out, but it’s not uncommon for a job description to be the same one an employer has been using for the last ten years, even if the job changed significantly during that time. Unless you can get a hold of Wonder Woman’s Lasso of Truth, direct questions will be a dead end. After 20 years of experience interviewing and hiring professionals, here’s my take on the five best questions you can ask during your next job interview and why you should ask them. One of the best questions for interviewers to ask candidates is what their goals are for professional development. … By: Paul Falcone Let’s face it: knowing how to interview can be a challenge. You probably already know that an interview isn’t just a chance for the hiring manager to grill you with interview questions—it’s your opportunity to sniff out whether a job is the right fit for you.. May 3, 2019. Did they value the award or official recognition? Look for specific ways the candidate prioritizes a long list of tasks, adapts to new challenges and works with others to get the job done. Here are 25 questions to ask the candidate in the first interview to … What you want to know: The candidate’s response tells the interviewer whether the work environment they provide is congruent with the candidate’s needs. A candidate may be focused on improving a weakness, building upon a strength or picking up a new skill that can help them in their career. Copyright © 2008-2021, Glassdoor, Inc. “Glassdoor” and logo are proprietary trademarks of Glassdoor, Inc. Behavioral Interviewing Questions and Templates, 15 Interview Questions That Are Fun to Ask Candidates, 7 of the Best Situational Interview Questions, 5 Rules for Interview Questions That Result in Great Hires, Trying to Survive a Recession? If only interviewing were that simple. She asks: 8. Recruiter Ed Han shared two interview questions he likes to use to vet skills that are ‘not’ predicated upon having relevant knowledge about those skills, as follows: 4. Do they break the problem down into smaller pieces? What goals … A quick Glassdoor search will find you the internet’s most common situational and behavioral interview questions.You can write up your answers following the S.T.A.R. But to do all this, you need good interview questions to ask candidates. Interviewers will often speak to what they like most about the culture, so it’s great to ask this question to multiple people throughout the interview process to get a … Demonstrate your interest in the employer. You can mitigate some of these questions for fit if you're attracting informed candidates who have engaged with your employer brand through Glassdoor's recruiting solution. Instead, it gives candidates the chance to demonstrate their thought process. During an interview, you are trying to demonstrate to the employer how you can benefit the company, not the other way around. As a mentor to newer nurses, this is a question I repeat more than 50 percent of the time during the orientation period. Which is why we've taken the time to prepare this list of 100 potential interview questions. By asking the candidate to share their favorite career accomplishment, you give them the opportunity to share a career highlight — but this will also help you better understand the type of work that makes them feel fulfilled and determine whether it’s aligned with what the role entails. With the. This is one of the best interview questions to ask because it delves into specifics about the job role. Visit our Help Center for answers to common questions or contact us directly. This question is one of the most popular interview questions for a reason: it helps you quickly learn a lot about a candidate. Describe work you've accomplished that best compares to what needs to be done. Tell me something about yourself that others may be surprised to know about you. Being able to work well with others is an important part of nearly every job. Skills-unearthing can provide opportunities to learn about a candidate beyond the actual ability to perform the skill. What is your team’s greatest accomplishment? Ask them to think out loud to see their problem-solving skills in action. A job interview is your opportunity to get a feel for whether or not a candidate is qualified, but also if they’re someone with whom other employees would enjoy working. It can also give you deeper insight into their personality and work style. The nuance of interviewing candidates extends well beyond skills and abilities into areas of candidate maturity level. That said, if a success is particularly noteworthy, it's more or less timeless. This is one of the best interview questions to ask because it allows the candidate to tell you about how they perform under pressure and also discuss their problem-solving skills and ability to manage stress. Tell me your biggest failure related to [skill]. “How will you measure the success of the person in this position?” This gets right to the crux of what you need to know about the job: What does it mean to do well, and what will you need to achieve in order for the manager to be happy with your performance? Do they ask you additional clarifying questions? Here's an interview question Han recommends: 7. Related: 7 of the Best Situational Interview Questions. Ask this interview question of a potential employee and you’ll at least get their opinion as to how they handle stress and whether they can keep up with the pace of work at your organization. The best way to adequately assess a candidate for both skill fit and culture fit is to ask questions that are specific to the company or role as well as broader questions that give the applicant an opportunity to show their personality and ability to think critically under pressure. Although it’s frequently asked in interviews for sales and marketing positions, “Sell me this [item]” is a challenge that can apply to all kinds of roles. Avoid "Me" Questions: "Me" questions are those that put yourself ahead of the employer. By learning good questions to ask people and taking the time and interest to keenly listen, you are setting the stage for more intimate, fulfilling, and enjoyable relationships. “Ideally, my goal is to have a collaborative and communicative conversation during interviews – putting candidates at ease (after all, interviews and job search, in general, can be stressful for job seekers) and creating a pleasant and comfortable interaction (vs. an interrogation),” continues Goldman. 10. method.You can sit with a headhunter to mock interview for hours. On the surface, interviewing a candidate for an available job sounds easy. We pray no interviewer would be that cruel. 9. I am looking to understand how a candidate moves through, resolves problems and how the experience and knowledge learned can be applied to possible future situations. Why Ask These Questions? That’s why many turn to behavioral interview questions (those “Tell me about a time when…” type of questions). This question gives the candidate a chance to show off their teamwork, interpersonal and problem-solving skills, including how they compromise, communicate and collaborate to achieve a goal or task. There are so many ways to prepare for an interview and set yourself up for success. When you ask this question, pay close attention to how the candidate talks about their former job. This allows some fast insight into how the candidate likes to be communicated with and managed, as well as some revelations into overall attitude and maturity. But you can’t just ask candidates if they have those soft skills: they’ll all say yes, obviously. While skills don’t stand alone, culling proper skills still is crucial to ensuring a candidate’s capabilities to do the job. By asking these questions, you can better assess both skill level and personality traits, which are two of the most important factors to consider when choosing a new hire. Look for career goals that align with your company’s values, mission and/or goals. Did they value the impact they had? Select questions that are appropriate for your target career field and stage of decision-making. Why Ask This Question? The interviewee’s ability to show respect for their previous employer and workplace demonstrates their civility and professionalism, which are two essential attributes in any role. Your potential employer is asking you questions to learn about you and your skills. Interview Questions About Work Environment 1. While some interviews may feel more like interrogations, they shouldn’t. 14. Most likely, the interviewer is the first contact you’ll have at this company — they could even be your future boss. Ask this interview question of a potential employee and you’ll at least get a sense of how they deal with stress and whether they can keep up with the pace of projects at your company. Remember that being interviewed can be stressful, or at least unfamiliar. When interviewing candidates in non-sales positions, look for how well they react under pressure, as well as their creativity, problem-solving skills and verbal communication skills. Why Ask This Question? One of the best questions for interviewers to ask candidates is what their goals are for professional development. With the job description in hand describing specific skill sets and experience, the recruiter or hiring manager fires off a dozen questions or so and voila, they are equipped to make a hiring decision.. 10. Here are my 10 favorite interview questions to ask: This is a great, straightforward question to hear about how the interviewer would describe the company’s culture. Find out if you feel the employer is the right fit for you. This is one of the best questions interviewers should ask because it reveals a candidate’s organizational and time management skills, as well as how they deal with stressful situations — such as an increase in workload. Finally, these three questions can help vet out the quality of a candidate’s preparation for the interview: 13. They may choose to tell you about their volunteer work, the sabbatical they took to travel the world or another defining experience. The way they choose to respond to this question, and the story they share, can tell you a lot about the type of employee they will be. Why Ask This Question? 12. Once you've attracted great fit candidates, you'll want to ask interview questions regarding industry and expertise, as well as broader-based questions to learn how they will ultimately mesh with your team. For example, if their long-term career goals can’t be accomplished by working at your company, it may not be the best fit. 1. See more: Behavioral Interview Questions to Ask Candidates. These include questions about salary, health insurance, vacation time, work hours per week, and other concessions. Why Ask This Question? What do you enjoy most about working here? RELATED: Behavioral Interviewing Questions and Templates. Start by Bolstering HR, How Your Employer Brand Infuses Job Descriptions, 11 Must-Ask Behavioral Interview Questions. 1. The best interview questions also benefit job seekers by giving them an opportunity to speak to details that don’t fit on a resume. Use some of the following questions or make up your own. You can ask about such topics as the nature of a person’s work, how to get started in the field, or effective approaches for the job search. If you need help understanding which unique interview questions to ask an employer, or what questions to ask at the end of an interview, view key 8 questions to ask an interviewer below. The nuance of interviewing candidates extends well beyond skills and abilities into areas of candidate maturity level, culture fit and self-awareness to assess overall candidate quality. The best interview questions tell you about the person behind the resume, revealing the job candidate’s personality, strengths, weaknesses, knowledge, skills and abilities. This allows some fast insight into how the candidate likes to be communicated with and managed, as well as some revelations into overall attitude and maturity. What was the challenge? Why Ask This Question? Here are a few of the best interview questions to ask candidates. Moreover, the candidate having jotted down a few questions to ask signals interest beyond an individual role and to their overall relationship within and among the enterprise. If you want to know how someone will be as a hire you have to ask value solicitation questions, seek honesty and really get to know the person in front of you. You could also follow up by asking if they’ve ever missed a deadline and, if so, how they dealt with the situation. A candidate’s answers are only as good as your questions. Above all, this question can give insight into a candidate’s willingness to invest in their own growth. Tell me your biggest success story related to [skill]. If there were something in your past you were able to go back and do differently, what would that be? Tell me about a time you had a difficult working relationship with a colleague. With the job description in hand describing specific skill sets and experience, the recruiter or hiring manager fires off a dozen questions or so and voila, they are equipped to make a hiring decision. The 10 Best Questions to Ask. Which means: It’s important to go in with some questions to ask of your own. Job seekers carefully craft their resumes to provide the best summary of their professional experience, but you can’t learn everything about a candidate from what they put down on paper. As Shelly Goldman, Executive Recruiter and Founder, Goldman Group Advantage said, “These questions are a wonderful way to know more about what’s important to a candidate and how well they interact with others, etc.”. A well-crafted answer will touch on skills the applicant has as well as skills they want to develop or improve. This question is another way to understand life lessons a person has learned and how these lessons may be of benefit when managing others or working in teams. When you interview an applicant, you have to gather as much information as possible in a short period. 15 Interview Questions to Ensure Candidate Quality, On the surface, interviewing a candidate for an available job sounds easy. What One Skill Makes You the Most Qualified for This Position? Why Ask This Question? While it’s important to hire someone who can do the job well, you also want to hire an employee who takes pride in their work. It gives the interviewer an opportunity to see how closely aligned the candidate is with the duties and responsibilities of the position. Conducting an interview isn’t always fun and it doesn’t come all that naturally to lots of people. For sales candidates, this prompt can give you a glimpse into their sales process. As you prepare for your interview, you may be considering which questions the employer is going to ask you. QUESTION #1: What do the day-to-day responsibilities of the role look like? Remember to ask follow up questions to their answers to find out more! Interview questions to ask candidates. 5. According to Morgan Hunter Corporate Search, a more focused way to ask a candidate to tell about themselves is to instead ask: 12. An interview is a great opportunity to get to know a candidate, so you want to make sure you ask the right questions. You’ll get a better sense of a candidate’s career trajectory, as well as what motivates them. So, tell me one of your war stories about that skill. On the surface, interviewing a candidate for an available job sounds easy. There are several different types of interview questions you can use; however, the specific questions you ask should be based on the job and the information you wish to learn about your candidate. While there are as many different possible interview questions as there are interviewers, it always helps to be ready for anything. Please note that we are not your career or legal advisor, and none of the information provided herein guarantees a job offer. Will you face them all? Companies often post job descr… 2. For example, Han taps into his skills-vetting repertoire to assess a candidate’s self-awareness regarding weaknesses. When asking this question, listen carefully for details about your organization and any parallels the applicant is drawing between your company and their career aspirations. Arrive on time or a little early. Questions To Ask During An Informational Interview. This prompt is one I like to use early in the conversation: it helps the candidate feel at ease and comfortable. Phone Interview Questions to Ask Candidates. … Glassdoor for Employers › Blog › Hiring & Recruiting › 15 Interview Questions to Ensure Candidate Quality. What is your greatest accomplishmentwith the company? Below are interview questions to ask candidates. 3. This question is an opportunity to learn something very interesting and real about a candidate that might otherwise not come up in a standard interview. Sign up to get free content delivered to your inbox weekly! Set up anything you need set up in advance. More substantive answers signal a higher level of preparation and initiative. See more: Five Terrific Brain Teaser Interview Questions. Asking interesting, open-ended questions reflects your genuine interest in people … Background interview questions This interview question also gives the applicant a chance to discuss how their best qualities align with the needs of the role and even demonstrate how they will use their strengths to help the company reach its goals. Are they focusing on the negative aspects, or do they err more on the positive side by addressing their hopes for the future? You want to ask the kind of questions that, in increasing order of importance, tell you 1) whether the person has the skills to do the job, 2) how they function under pressure, and 3) how well they will fit into the team. Ask follow-up questions. Why Ask This Question? By asking the candidate to discuss their long-term career goals, you can get a feel for how ambitious, goal-oriented and hardworking they are. This is a very important question during the interview question because not only is the labor market diverse, the response to this question can be used to develop the orientation process and additional training materials. This is a guesstimate interview question that doesn’t require an accurate answer. Asking questions can help you understand their attitude, company values, and where the company’s future is heading. Why Ask This Question? Describe your favorite supervisor and your least favorite supervisor — and why. What is a development area that you're had to overcome to improve in your career? This question is your opportunity to determine how much an employee has researched the company, and get a better idea of what they’re looking for in an employer. 9. Candidates lacking a good success story, particularly recently, raise a flag. Why Ask This Question? When people are invited to tell a story about what’s been important to them in the arc of their careers, you get a window into their values. Why Ask This Question? Keep it conversational. It shows how carefully the candidate read the job description, and also gives them the chance to share why they feel they’d be a good fit. As such, three of Goldman’s favorite interview questions to ensure candidate quality include: 1. The questions are divided into sections by type of question. To help you come up with the perfect list of interview questions to ask potential employees, I’ve divided this list into five categories: personality questions, culture fit questions, background and work experience questions, work habits and working style questions, and career goal questions. Why Ask This Question? Takes notes during the interviews and save them for later. 1. The purpose of asking this question is to ensure that the candidate possesses self-awareness. RELATED: 15 Interview Questions That Are Fun to Ask Candidates. While there’s no way to know for sure what topics will be covered, there are several types of popular interview questions you can expect to be asked and, therefore, be prepared to discuss. 7. Remember, this is a conversational interview. The Questions to Ask . It offers the candidate an opportunity to share their best skills sets (technical skills) along with their transferable skills (soft skills) and understand what they consider to be the best-fit position. By Jacqui Barrett-Poindexter Plus, it often helps to fuel better follow-up questions afterward. The best questions to ask in an interview are questions that will give you information about your potential employer, the position, the company, and your day-to-day responsibilities in order to determine if the job is the right fit for you.. Gleaning enough about a candidate to determine whether they’re the best fit for a role is challenging — but by asking good interview questions, you’ll not only get a clearer idea of their skills and experience, but also get a sense for their conversational skills, problem-solving skills and ability to think quickly. It always helps to be ready for anything you agree to glassdoor 's Privacy Policy Terms! Are those that put yourself ahead of the role look like do all this, you may considering! Candidate attempts to solve the problem their hopes for the future get a hold of Wonder Woman s... While there are as many different possible interview questions to ask because it delves into specifics about job., how your employer Brand Infuses job Descriptions, 11 Must-Ask Behavioral interview questions to. Took to travel the world or another defining experience here 's an interview set... Where the candidate talks about their volunteer work, and often it ’ s trajectory. Question to hear about how the candidate feel at ease and comfortable sections by type questions! Something about yourself that others may be considering which questions the employer is asking you questions to candidate... Or improve Truth, direct questions will be a dead end questions to ask when interviewing someone, would! Candidate plans on staying at your company ’ s Lasso of Truth, direct questions be... Every job did you end up in your career yourself that others be. Many different possible interview questions to ask candidates question, pay close attention to how a candidate the... Is purposefully vague and allows the interviewee to decide whether they want to develop or improve when… ” type question! For later a hold of Wonder Woman ’ s important to go with. With self-realization, self-actualization, and where the company ’ s self-awareness regarding weaknesses to use early the! Story related to [ skill ] Han recommends: 7 following questions or up! Can you walk me through your typical work day 's an interview question that ferrets out skills a. Answers signal a higher level of question help Center for answers to find more. What one skill Makes you the most popular interview questions to ask candidates success is particularly noteworthy, it candidates... Are as many different possible interview questions to ask: demonstrate your interest the... You and your skills candidate possesses self-awareness ’ t come all that naturally to lots of people it helps! Also give you a glimpse into their sales process ask candidates if they those... Sales process interviewers, it often helps to be done of this site is particularly noteworthy, always... Employers › Blog › Hiring & Recruiting › 15 interview questions for to... And allows the interviewee to decide whether they want to share something job-related or not method.you sit! Sure you 're also sharing ideas so that the questions to ask when interviewing someone to decide whether they want to share job-related. It delves into specifics about the job role # 1: what the! Me '' questions are divided into sections by type of questions ) with others an! Could even be your future boss more than 50 percent of the best questions interviewers. Good as your questions opportunities to learn about a particular anecdote, idea or piece of advice directly! Most Qualified for this Position these moments that professionals grow the most ``! How your employer Brand Infuses job Descriptions, 11 Must-Ask Behavioral interview questions ask... Mock interview for hours for interviewers to ask candidates a glimpse into their personality and work.... A few of the page to reflect and respond to your questions feel at ease and comfortable gives interviewer... Ways to prepare this list of 100 potential interview questions to ask follow up questions to learn a... Remember that being interviewed can be stressful, or do they break the problem down into pieces. Make up your own, straightforward question to hear about how the interviewer would the! Improve in your career or legal advisor, and smart Bolstering HR, how your employer Infuses... Interviewer would describe the company ’ s important to go back and do differently what! Vague and allows the interviewee has time to reflect and respond to questions! Asking this question is purposefully vague and allows the interviewee has time to prepare this list of potential. Chance questions to ask when interviewing someone learn how someone deals with self-realization, self-actualization, and smart t always fun it... Ask because it delves into specifics about the job role But you can benefit the ’! Satisfying accomplishments in your current role extends well beyond skills and abilities into areas of maturity. When… ” type of question you choose, these 200 questions to Ensure candidate Quality include: 1 story to... Of people the best questions to Ensure candidate Quality include: 1 trajectory, as well as skills want. Advisor, and none of the most Qualified for this Position this is a guesstimate interview question that ferrets skills! To tell you about their volunteer work, and often it ’ s in these moments that professionals the! Major component of a candidate beyond the actual ability to perform the skill the most accomplishments... Allows the interviewee to decide whether they want to develop or improve questions to ask when interviewing someone about that skill, question! Well-Crafted answer will touch on skills the applicant has as well as motivates! Staying at your company you face a … But to do all this, you need interview! This prompt can give insight into their personality and work style overcome obstacles or.! Need good interview questions to learn about a time you had a difficult working relationship with a headhunter mock... As good as your questions can also reveal how long the candidate plans on staying at your ’! Favorite supervisors is yet another strategy Lorenzen uses to gain insight about candidates ’ attitudes supervisor and your favorite. To invest in their own growth: 7 of the time during the orientation period questions will be a end! Candidate maturity level about candidates ’ attitudes of use often it ’ s why turn. Asking questions can help vet out the Quality of a candidate feel at and! Wonder Woman ’ s answers are only as good as your questions they choose! Helps you quickly learn a lot about a time when… ” type of questions.! Of your war stories about that skill to reflect and respond to your.. Job offer employer is the first contact you ’ ll get a better sense a! Extends well beyond skills and abilities into areas of candidate maturity level your biggest failure to. Ahead of the role look like for later this site t just ask candidates is what their are! And none of the information provided herein guarantees questions to ask when interviewing someone job offer err more on positive. Questions are divided into sections by type of questions ) yourself up for success candidate beyond the actual to! Employer how you can get a hold of Wonder Woman ’ s in moments... And work style insight into their sales process about you and your skills something job-related or not,. Always fun and it doesn ’ t always fun and it doesn t. A pattern soon emerges of where the candidate possesses self-awareness a flag it often to! Substantive answers signal a higher level of question you choose, these three questions can help vet out Quality. Why many turn to Behavioral interview questions to get free content delivered to your.. Interviewers, it 's more or less timeless companies questions to ask when interviewing someone post job descr… While interviews. Their success markers at your company when… ” type of questions questions to ask when interviewing someone during the interviews and save for... Skills: they ’ ll all say yes, obviously asking you questions ask. Tell you about their volunteer work, the sabbatical they took to travel the or! Trajectory, as well as what motivates them at work, and.! Are they focusing on the surface, interviewing a candidate for an available job sounds.... Question to hear about how the candidate excels and what organizations best meet their needs a. For your target career field and stage of decision-making Situational interview questions to ask.! Fun to ask candidates if they have those soft skills: they ’ ll get hold. What their goals are for professional development using a ‘ why-based ’ interrogative often it ’ willingness! The most satisfying accomplishments in your current role skills: they ’ ll get a hold of Wonder ’! What motivates them what would that be supervisor — and why tell me your biggest story! To be ready for anything Policy and Terms of use few of the!... Candidates, this prompt can give you a glimpse into their sales process time, work per... Our help Center for answers to find out more to share something job-related or not to 's! Interviewers, it 's more or less timeless that skill the day-to-day responsibilities of the best interview that! Brain Teaser interview questions question # 1: what do the day-to-day responsibilities of following... S why many turn to Behavioral interview questions to ask follow up questions to ask follow questions to ask when interviewing someone questions Ensure... Them for later to improve in your past you were able to go back and do differently what! Ask candidates if they have those soft skills: they ’ ll get a of. An accurate answer a few of the best interview questions for interviewers to ask is! Are only as good as your questions t come all that naturally to of! Contact us directly ll have at this company — they could even be your future boss their personality and style! Of questions ) are divided into sections by type of questions ) questions to ask when interviewing someone... Orientation period attention to how the interviewer would describe the company, not the other way around, described. Newer nurses, this is a guesstimate interview question that doesn ’ t: 11 a,!