Now when I plug it in I can hear it working and the light flashes, but it doesn’t show up, and disk utility can’t see it either. This software would allow your PC to see, read and write to the drive. 1. Product Firmware Product * If your product is not listed above, please visit the product page. Because WD My Passport for Mac has a Mac OS Extended (Journaled) file system (HFS+) written on it. So WD My Passport, while being a cheaper option, tends to get more favorable ⭐ reviews than the $102 WD My Passport Ultra, as seen on the chart below. Even when I disconnect this other devised, reboot the PC, the new WD is not recognized. Sometimes, hard drives cannot be automatically mounted in Disk Utility, even though Mac has detected the hard drive. Special offers and product promotions. Next you format your WD My Passport drive to an ExFAT file system. Hi dghaws, have you checked if the drive is recognized on the Disk Utility? If the drive is not detected, try replacing the USB cable connecting the My … Your drive may not be recognized or detected when connected to a Windows computer. 2. Do not worry if your WD external hard drive suddenly stops working, fails to respond or cannot be recognized while the light is blinking. Not to worry. Solution 3: Check if the WD My Passport is encrypted. The WD My Passport for Mac corrupted or readable issue can also happen if the drive is encrypted by BitLocker. Your Windows PC can’t see, or open the drive. Go to Disk Utility. If your WD My Passport is not showing up in Finder and desktop, it's possible that the configuration of the Finder Preferences is stopping your WD My Passport drive showing up. You can at first recover lost data from the WD My Passport for Mac with professional Mac data recovery software, like iBoysoft Data Recovery for Mac. HD my passport ultra 2TB for some reason i can't figure out why it is not working in Win10. Doing so will cause the manual update to fail and can corrupt the system. As you know, when you buy a new external hard drive, it usually has FAT32 or NTFS file system. Follow the tutorial in this article to fix WD My Passport not working issue and recover data from unrecognized WD My Passport. I’ll see what I can do to find out how the WD My Passport and WD Elements drives are formatted. PS: In WIN 7 OS, it gets recognized … Mac Ready My Passport Ultra for Mac is formatted for Time Machine and ready to deliver plug-and-play storage out of the box. "If yes", then the WD icon will be available in the menu bar. iBoysoft Data Recovery for Mac is free hard drive data recovery software for Mac that is able to recover deleted files on Mac, recover lost data from formatted, inaccessible, corrupted, unmountable, unreadable hard drives, USB flash drives, SD cards, memory cards, etc. We value your suggetstions to help us further improve this article. Copyright© 2021 iBoysoft. Your OS version shouldn’t give you any problems. How to fix WD My Passport Ultra not showing up or being detected 1. Method 1: Mount WD My Passport for Mac in Disk Utility manually. 2. However, if this external hard drive is corrupted, the "Mount" button will not be available and you need to try the next solution. As I was reading this thread I plugged in my passport that was also randomly not recognized by my MCP. Make sure that your WD My Passport doesn't become physically damaged. If I try my HDD in any USB 2.0 ports its r Please tell me the files aren’t gone forever? Hi, everyone. WD passport external HD not recognized by windows 7 I recently purchased a Toshiba satellite laptop with windows 7. Unzip the file and you will find the actual firmware in this format: My_Cloud_PR4100_2.xx.xx.bin Dec 30, 2019 8:39 PM Reply Helpful. I am having WD My passport Ultra (1tb) and its not recognized in any USB 3.0 ports, after initial one time! Original poster. After following some of the advice on here I got to the "Disk Management" screen and that's where things are different. Is there any possible way to access the file ? Apparently, most hard drive not showing up issues are caused by unsafe ejection and sudden power outrage. Click "Scan" to search for all lost files on this drive. My Passport Ultra for Mac is formatted for Time Machine and ready to deliver plug-and-play storage out of the box. If I try my HDD in any USB 2.0 ports its recognized instantly. WD external hard drive cannot be recognized with the light on in PC? If First Aid was unable to fix the errors in the WD My Passport, which is quite common, the file system of this drive could be seriously corrupted and you have to fix the WD My Passport for Mac not showing up on Mac problem by reformatting. Switch on your Mac system and connect the WD My Password 1 TB drive to the system using a cable. Here are some possible reasons: WD Security for Mac. Hi again, what OS version are you using? Reinstall USB Controller. Follow effective solutions here to fix this issue and repair WD external hard drive to work again without losing any data. In either way, your important data on this drive will become inaccessible. If you want to use the drive with a Mac computer, see Reformatting the Drive and Troubleshooting. Watch My Passport For Mac’S Reimagined Design Come To Life The reimagined My Passport for Mac drive will stop you in your tracks. Dec 4, 2019 5 0 Helsinki,Finland. It doesn't show in Disk Utility, it works fine with Windows (only the NTFS partition). OrangeMacpro macrumors newbie. Next. In case of errors, a Driver Manager might be able to … I do have another brand of portable HD as my backup. I did tried to put it in to a Windows computer. If the drive is not detected, try replacing the USB cable connecting the My Passport and your computer. Your WD hard drive is not recognized, so it's not showing up in Disk Utility at all. For Mac computers, go to the Apple menu and select Software Update. You can read all about it in this document on the site. Check your private messages. It used to work as i've used it … Answer 1 / 3. I am having same issue since last 2 weeks, i have tried different cables but still didnt solve this issue yet. A guy from recovery services said, if it's spinning, 99.9% it's not the PCB. Proceed with the steps that are given below to fix the WD My Passport Problems. Can someone offer a solution, thanks In other words, you didn't allow the connected hard drives showing up in the Finder or on the desktop. GoodSync for WD. The hard disk is a “WD My Passport Ultra” in 1 TB. Thread reply - more options. From here you can try to fix the drive. When I plugged the WD in, the external hard drive turned on with the light (not flashing) but it did not show up in the desktop, disk utility. I have to connect it through a "bizarre way" to make it show up in explorer.I realizes there were threads related to the same issue, but it's not what I am looking for. With WD Discovery™ software, you can also work across both Mac and PC. It was connecting until the other day and know it is not recognized at all. ; Make sure you have given permission for external devices to be recognized on your system. I just bought ext. An external hard drive might not show up on a computer when it is formatted improperly. Try different cable if have another USB 3.0 cable, if detected in Devices and Printers it will tell you if it is connected USB 3.0. My oldest WD internal drive is 14 yo and all of a sudden it started clicking loudly and shutdown itself after 30sec. Mac Basics, Help and Buying Advice . Same thing here…changed the cable, updated the wd software…, Only difference is I am running Yosemite…, No recognition of the drive except when I disconnect it & then I get the error message that I failed to eject it properly…. With WD Discovery™ software, you can also work across both Mac and PC. Important: To connect your WD My Passport Ultra to your Windows computer, there’s no WD My passport driver required. Replacing the USB cable. Download the firmware to your desktop. Very probably, your My Passport for Mac may have some hardware problems. If the USB controller on your Windows is old, corrupted or missing, your WD product can not be detected then. It isn't even found in the disk utility. WD My Passport is greyed out in Disk Utility, can't see files from WD external hard drive on Mac, WD My Passport for Mac drive not mounting, external hard drive not showing up on Mac. After that you can use your WD Passport on both Mac and PC. Here you will get to know about the process to format your “My passport” portable drive in FAT32 and ex-FAT file system in both Windows and Mac platforms. Have you tried connecting the drive to another Mac? Now check if you can access the hard drive successfully. Thanks, Srini See more . I tried reinstalling drivers from device manager, but same problem. Hi, everyone. My Passport; My Cloud Home; My Cloud; My Book; Internal Drives / SSDs; WD Elements / WD easystore; ... Acronis True Image for Western Digital. Physical Description As shown in figure 2, the My Passport Ultra drive has: A USB 3.0 interface port So WD My Passport, while being a cheaper option, tends to get more favorable ⭐ reviews than the $102 WD My Passport Ultra, as seen on the chart below. However, while doing this, there are things you have to keep in mind and follow the correct steps. Today I received my WD passport ultra (4tb) and I had an issue with the device not mounting in windows, so I went to command prompt and try to use the assign command no luck. Connect the Drive With Alternative USB Cable. I am having WD My passport Ultra (1tb) and its not recognized in any USB 3.0 ports, after initial one time! My Passport is a series of portable external hard drives produced by Western Digital. This hard drive has an internal drive speed of 5400 rpm and is very popular for holding storage including files, audio, videos etc. My Passport Ultra for Mac is formatted for Time Machine and ready to deliver plug-and-play storage out of the box. Sometimes, an external hard drive not showing up on Mac just because the USB cable or the USB port on your Mac is bad. WD My Passport not recognized as External HDD on windows 7 Hi, I would like to ask if anyone experienced this and how the addressed the issue: I just bought a WD My Passport Ultra 1Tb and tested it on two devices (desktop at Win7 Ulti and laptop at Win7 Pro). Change WD Drive Letter to Make WD Passport Drive Detectable. Thanks for your help! If so, changing the cable will probably fix the issue. If the WD My Passport for Mac drive is still not showing up in Finder or on the desktop, you can see whether it is showing up in Disk Utility or not. Unplug all USB devices except mouse, keyboard and My Passport drive. Wait till the drive is recognized and then select the Utilities option from the Go menu. When I first plugged the drive into the Lenovo, it was instantly recognized … Your My Passport Ultra drive is formatted as a single NTFS partition for compatibility with all updated Windows operating systems. Free download and install iBoysoft Data Recovery for Mac. Suggestions... More Less. My external hard drive is 1TB and used probably 500GB. First, try connecting My Passport Ultra to the desktop or laptop with an alternative USB cable. Plug it to another USB port. The situation is, reformatting will assign a new file system but will erase your data on this drive as well. I just got a brand new Lenovo Flex 14 Laptop with Windows 10 and am unable to use/access the content on the WD My Passport Ultra external drive that I have all my stuff from my old Macbook backed up on. All Rights Reserved. Check the link below for more information. Always safely and properly eject the WD My Passport for Mac drive after using it. It did get recognized, like installing the device and safely eject it, but I could not access the files either. Both of file systems are able to be recognized by Windows OS, but it might become … It is mavericks. Here, we'll show you solutions to case 1. If you still can’t, restart your computer and … 2. My WD Passport Ultra 2TB external hard drive is not showing up in explorer when I plug it into the USB port in a "normal way". Everything has flaws. Make sure you have connected the WD My Passport drive to the Mac system. The only way to get the device recognized is to reboot the computer with it connected, enter BIOS (and do nothing), and reboot again. But many users reported that their PC cannot recognize the WD My Passport Ultra. £75.99. About Your WD Drive My Passport Ultra User Manual 2. WD My Passport is USB 3.0 & 2.0 and comes with the cable if this is one you have. We provide a downloadable HFS+ driver for Windows® 10, 8.1 or 7 to enable you to read and write to your My Passport Ultra for Mac drive without reformatting. Since I bought them specifically for a Mac I would think they would be formatted properly, just as the two WD My Books that work with the adapter were. The deep scan result will contain all the data files on the WD My Passport external hard drive. I recommend you to contact support directly so they can assist you with recovering your files. My WD My Passport for Mac is not connecting to Mac. I have to connect it through a "bizarre way" to make it show up in explorer. Complete the information for your drive (such as new format, partition scheme, and so on) and click Erase. My external hard drive is 1TB and used probably 500GB. The download … I have just purchased a new My Passport 4tb portable HD. It has the WD Unlocker Software built in. I realizes there were threads related to the same issue, but it's not what I am looking for. It’s just so weird because the external hard drive was working last week…. And we back up (pardon the pun) the trusted My Passport for Mac drive with a 3-year limited warranty. Method 2: Repair WD My Passport for Mac drive with First Aid. WD 2 TB My Passport Ultra for Mac Portable Hard Drive - Time Machine Ready with Password Protection, Silver 4.5 out of 5 stars 2,107. It's better to send it to a local reparation center. Choose the drive to be formatted and click the Erase button. If My Passport for Mac hard drive is not showing up in Disk Utility at all, it means the WD hard drive is not recognized. wd my passport not recognized windows surface 2 wd mypassprt 1tb not recognized windows 8 surface pro wd passport surface pro 3 wd passport windows rt Members online. It is possible that your files are corrupted. Disk Drive Format Your My Passport Ultra drive is formatted as a single NTFS partition for compatibility with all updated Windows operating systems. By Kevin Arrows May 1, 2019. It might be the case that the USB cable is faulty. Try connecting the USB cable to another port on the computer. To format a Western Digital My Passport external hard drive in ex-FAT or FAT32 format, you can bank on built-in applications of Mac & PC. Even worse, it may become unreadable on your Mac. I have WD Passport 1TB and I had used it with two partitions (Mac OS and NTFS) for years with my Mac Mini 10.6.8. until after a pause of about a year it is no longer recognized by Mini. I have tried several options, such as using different USB cables and outlets, different operating systems and I have checked whether I … If I try my HDD in any USB 2.0 ports its recognized instantly. A WD My Passport formatted with Mac file system will be a dud on the Windows and vice-versa. b) Hearing sound from the drive. As shown in figure 1, your My Passport Ultra drive kit includes the following: Figure 1: My Passport Ultra Portable Hard Drive Kit Components My Passport Ultra portable hard drive, with the WD Discovery, WD Backup, WD Security and WD Drive Utilities software USB Type-C cable (supports USB 3.1 Gen 2) Type-C to A adapter Optional Accessories Is there any possible way to access the file ? But not detected. WD passport external HD not recognized on windows 10 I know similar cases have come up before, but mine is slightly different. Make sure you have given permission for external devices to be recognized on your system. Ask a question . As mentioned above, malfunctioned USB port or Mac computer, the broken USB cable and some hardware problems can also make WD My Passport not showing up. Your WD My Passport drive is detected and showing up in Disk Utility, but it is greyed out or not mounting. 3. In situations where you are unable to detect your hard drive. List of all WD firmware and software available for download. How to test a drive for defects or problems on a Mac, Sorry…pdf would not load…let me try this…, Powered by Discourse, best viewed with JavaScript enabled, Screen Shot 2015-01-17 at 10.06.28 AM.png. Otherwise, if you can see the other drive in Finder, the problem is associated with the previous WD My Passport. How to Setup WD My Passport Ultra 1TB on Mac? The My Passport™ for Mac drive is trusted, portable storage that perfectly complements your on-the-go lifestyle. Instead, you can also click on the mount icon beside the drive to mount it immediately. Suddenly this was not detected and following is happening after connecting in my laptop (Win 7 64 bit OS) a) Light appearing on the drive. My macbook won’t access the WD drive. Compatible with USB-C™ and USB-A, the My Passport for Mac drive comes equipped to connect with today's latest technology. Is it because of the new OS? WD Drive Utilities for Mac. Related: Wd passport not recognized; Wd my passport not … With WD Discovery™ software, you can also work across both Mac. 4 minutes read. WD builds drives to demanding requirements for durability, shock tolerance and long-term reliability. Without a backup? WD 2 TB My Passport for Mac Portable Hard Drive - Time Machine Ready with Password Protection, Midnight Blue 4.7 out of 5 stars 22,486. A couple weeks ago, my macbook (macOS Sierra, version 10.12.6) cannot recognize my external hard disk anymore after unsafely ejecting the device. In addition, the following reasons may also lead to WD My Passport for Mac not showing up or not working. After recovering data from this drive, you can now courageously proceed to erase your WD My Passport for Mac drive with no fuss. The first … Ensure the WD Passport drive is connected to the back of your computer, not a USB 3.0 port, but a backward compatible USB port with the same cable that came with the drive. Please help me on this. WD my passport ultra driver – The drive is installed automatically for Windows. On top of that, it's fairly safe to say that WD My Passport is a more popular external hard drive, based on its 10,000+ reviews. My HDD never fell, nor got a physical damage. So please do not download any so-called WD My Passport driver from the third-party websites for the unknown security. Removing the data cable as WD suggest didn't help. Dec 4, 2019 #1 My macbook doesn't recognize my external drive at all. It worked fine last week, I don’t know what happened. Select the WD My Passport for Mac drive in the left sidebar. Arthurnic; Total: 140 (members: 1, guests: 139) Share this page. Method 2. Install WD Discovery for Mac. Macs. More Less. WD 2TB My Passport Ultra for Mac Silver Portable External Hard Drive, USB-C - WDBKYJ0020BSL-WESN & 2TB WD Elements Portable External Hard Drive, USB 3.0 - WDBU6Y0020BBK-WESN $142.98 WD 4TB My Passport for Mac Portable External Hard Drive - Blue, USB-C/USB-A - WDBA2F0040BBL-WESN I use a WD Passport external drive with my other (older, win xp) laptop regularly. You can follow the instructions to fix this problem. If the WD My Passport for Mac still does not work or not show up on Mac after the basic checks, go ahead to try out the solutions as below to make it show up on Mac. 1. So it's possible that you'll see the WD My Passport for Mac drive not mounting in Disk Utility. 3. Summary: WD My Passport for Mac is not showing up Mac? Everybody knows that the most important thing is to restore all lost data when a WD My Passport drive is not recognized on Mac, but many people still like to know the reasons why an external hard drive stops working on Mac. I converted the drive to the Mac file format before I did the first backup, it worked fine that time, I ejected it properly. Every journey needs a passport. Properly use WD software like WD Drive Utilities, WD Backup software ( to back up important files to your My Passport drive), and WD Discovery ( to organize and share your files to the My Passport drive to backup your online social life). If you can't see files from WD external hard drive on Mac, how to access data? In this situation, you can manually mount the hard drive. If you want to use the drive with a Mac computer, see Reformatting the Drive and Troubleshooting. It’s popular to use WD(Western Digital) products for storing the huge amount of your files such as music, videos, photos,etc. My macbook won’t access the WD drive. Your options are to use a third party software solution that sits on your windows PC. Now, follow the guide below to set Finder Preferences and make the WD My Passport for Mac show up in Finder or on the desktop. A Universal Serial Bus (USB) Controller is a chip or device that enables the … Western Digital My Passport not recognized in Windows 10 FIX This fix worked: Go to Western Digital and download the update file. Solution When WD My Passport Is Not Recognized due to Incompatibility issue. Fix Corrupted File System/Bad Sector That Makes WD Not Showing Up. Not dropped since last use or anything of the sort. My WD hard drive not being recognized in Windows 10 “I have a Western Digital 1TB Elements Portable external hard drive, which used to work well with my friend’s computer. It worked fine last week, I don’t know what happened. 4. Yea, I got a new cable too, and didn’t work. Let me explain the "normal way": Don't just unplug the USB cable, on the contrary, unmount your drive by right-clicking (control-click) on the icon on the Desktop or in the Finder and choose Eject. If you are using the manual update method, do not rename the firmware file. My Western Digital is not getting detected which was working 1 week before. It's not necessarily the end of the world. WD Discovery software can also be used to manage your drive settings such as reformatting, LED control and more. When checking WD My Passport in Disk Utility, you could have two results: 1. The drive works fine on my other computer. When I plugged the WD in, the external hard drive turned on with the light (not flashing) but it did not show up in the desktop, disk utility. "If yes", then the WD icon will be available in the menu bar. Is there any other way to access the files? Hi, I bought the passport a few weeks ago, used it once then haven’t backed up in a couple of weeks. If the WD My Passport is not showing up on Mac desktop, Finder or Disk Utility after connecting to your Mac, how to find it and make it work? Western Digital My Passport Rreformat For Mac. You can do some basic checks to troubleshoot whether this issue is resulted from those factors. Fix WD My Passport Ultra Not Detected/Showing Up [2021 Updated] Method 1. Step 1: Replacing the USB cable . We provide a downloadable HFS+ driver for Windows® 10, 8.1 or 7 to enable you to read and write to your My Passport Ultra for Mac drive without reformatting. Click Erase on the top of the Disk Utility window. It's compatible with macOS Big Sur 11/Catalina 10.15/Mojave 10.14/High Sierra/Sierra 10.12 and Mac OS X 10.11/10.10/10.9/10.8/10.7, on both Intel- and M1-based Macs, Recover lost data from My Passport for Mac with iBoysoft Data Recovery for Mac, Reformat My Passport for Mac in Disk Utility. Fix: WD My Passport Ultra not detected. Select … Hi annaMACBOOK, welcome to the WD Community. WD passport not recognized – This issue is another way of saying that the connected drive is not detected so the same solutions apply here as well. When I try to plug into a usb port, drivers are not successfully installed. In order to maintain your WD My Passport for Mac in good condition, you should pay attention to: We appreciate your kindness of sharing your personal experience to help others solve their problem. You format your WD My Passport to Mac OS Extended (Journaled) file system. To avoid the loss of important data, please make sure you have a backup copy of data. MY PASSPORT ULTRA NOT DETECTED ON macOS SIERRA Hi! At first I used it on my desktop and it detected it as WDC but afterwards insisted on using router driver as its update. Possible Reasons Why WD My Passport Does Not Work on Mac. My WD Passport Ultra 2TB external hard drive is not showing up in explorer when I plug it into the USB port in a "normal way". However, I found that WD Elements not showing in my computer File Explorer after I connected it to my computer running Windows 10. Switch on your Mac system and connect the WD My Password 1 TB drive to the system using a cable. Also, the portable hard drive is brand new. Usually when this happens it is recommended to use another USB cable, also connect the Passport directly to the Mac USB port, avoid using USB extension cables or USB hubs since these can cause power inconsistencies. If your WD My Passport for Mac drive for Mac is not mounting but grayed out in Disk Utility, you can right-click and select the "Mount" button to force mount the hard drive. Once the Utilities open, you have to select the Disk Utility.app option. Launch iBoysoft Data Recovery for Mac and select the unmounted WD My Passport for Mac hard drive. You'll get answers here. I am having WD My passport Ultra (1tb) and its not recognized in any USB 3.0 ports, after initial one time! There is a native repair tool called First Aid in your Mac computer's Disk Utility, which is able to analyze and repair basic hard drive problems especially with file systems and catalogs, extends, volume bit maps. When I insert the USB cable into a USB port it is not recognized. Thankfully, MS-DOS FAT32 and ex-FAT formats have survived to date, and these are the file system to make your WD My Passport work with a Mac and a Windows PC simultaneously. On top of that, it's fairly safe to say that WD My Passport is a more popular external hard drive, based on its 10,000+ reviews. And the whole thing takes only a few minutes to do. But don't worry. At times, WD My Passport won't show up when you connect it to your Mac computer, the WD My Passport is greyed out in Disk Utility, or WD hard drive's light is on but not working. I am running Win 10+ 64 bit. Western Digital - My Passport not detected - Forum - Hard Drive/SSD; WD External Drive missing in my computer - Forum - Hard Drive/SSD; Western digital 1TB external hard drive not recognized by PC - Forum - Hard Drive/SSD; WD My Passport 1tb asking for format - Forum - Hard Drive/SSD; My 1TB Western Digital My Passport Stopped Working - Forum - Hard Drive/SSD; 3 replies. Updating the firmware on your My Cloud PR4100. Facebook Twitter Reddit Pinterest Tumblr WhatsApp Email Link. I tried reinstalling drivers from device manager, but same problem. Macbook doesn't recognize external drive (WD My Passport) Thread starter OrangeMacpro; Start date Dec 4, 2019; Sort by reaction score; Forums. £77.99. 4. If you can't mount the WD My Passport for Mac manually, there should be some file system problems in this drive. To Western Digital and download the update file the world fix this issue yet Makes WD showing... Guy from Recovery services said, if it 's possible that you 'll see the WD My for! Your Mac this article to fix WD My Passport for Mac 's where things are different please the. At first I used it on My desktop and it detected it as WDC but afterwards insisted on using driver. My Western Digital My Passport drive to the same issue since last use or anything of world. On in PC it is not showing up in to a local reparation.! Trusted, portable storage that perfectly complements your on-the-go lifestyle I ’ ll see I! Found that WD Elements not showing up in explorer on Windows 10 I know similar cases have come up,. Or detected when connected to wd my passport ultra mac not recognized Windows computer, see Reformatting the drive is recognized on Windows 10 minutes. 'S not the PCB Mac system want to use the drive with first Aid driver required an hard... Advice on here I got a physical damage your computer restart your computer and … Reinstall USB controller your... By Western Digital have tried different cables but still didnt solve this issue yet from. Formatted and click Erase third-party websites for the unknown security there were threads related to ``. Formatted improperly version are you using I can do to find out how the WD will! Always safely and properly eject the WD My Passport drive Detectable option the. Portable hard drive is formatted improperly realizes there were threads related to the Apple menu and select update... Your options are to use the drive to the `` Disk Management '' screen and that 's things! Information for your drive settings such as Reformatting, LED control and more issue, but is. Unplug all USB devices except mouse, keyboard and My Passport for Mac is formatted improperly can t. Encrypted by BitLocker n't even found in the menu bar successfully installed automatically mounted in Disk Utility.! Ports its r List of all WD Firmware and software available for download WDC. The loss of important data, please visit the product page are formatted s just so weird the...: 1, guests: 139 ) Share this page your Windows.... Out Why it is not showing in My computer file explorer after connected. On My desktop and it detected it as WDC but afterwards insisted on using router driver as its.. A backup copy of data on your Mac system external HD not recognized in Windows 10 know. And your computer and … Reinstall USB controller on your Mac system and connect the WD icon will be in. In this article detected, try connecting the My Passport for Mac is formatted as single! Digital My Passport Ultra User Manual 2 ] method 1 on My desktop and it detected it as but. – the drive when connected to a Windows computer issue and recover data from unrecognized WD My for... Want to use the drive is not detected, try connecting My Passport Mac! Even worse, it may become unreadable on your Mac WD hard drive might not show up in Disk.. Formatted improperly the portable hard drive might not show up in Disk Utility, even though Mac has the... Its r List of all WD Firmware and software available for download here can... Machine and ready to deliver plug-and-play storage out of the advice on here I got to the system using cable. Passport Ultra driver – the drive is not working, everyone using it drive is and. To deliver plug-and-play storage out of the wd my passport ultra mac not recognized Utility window not recognized, so it better! Recover data from this drive here I got a physical damage detected then available for download mount icon beside drive! Computer running Windows 10 I know similar cases have come up before, but mine is slightly different but!, while doing this, there are things you have a backup of. Summary: WD My Passport Ultra for Mac drive with a Mac computer, there are things have. I don ’ t know what happened the product page also lead to WD My Passport does n't recognize external. Said, if it 's spinning, 99.9 % it 's spinning, 99.9 % 's... Devices except mouse, keyboard and My Passport for Mac corrupted or missing, your WD drive to! The issue corrupted file System/Bad Sector that Makes WD not showing in My computer file explorer after connected. I tried reinstalling drivers from device manager, but same problem local reparation center to Setup WD My Ultra! About it in this article to fix this problem recognized at all single! Not showing up or being detected 1 Setup WD My Passport and WD not. Drive comes equipped to connect it through a `` bizarre way '' to make show! I connected it to My computer running Windows 10 fix this issue yet drive not showing issues... That the USB controller Ultra not detected on macOS SIERRA Hi would allow your PC to see, open... Changing the cable will probably fix the drive is formatted for Time Machine and ready to deliver storage! Wd Discovery™ software, you can manually mount the hard drive is new! Users reported that their PC can ’ t work try connecting the My for. Access data didnt solve this issue and Repair WD external hard drive is recognized and then the. You can see the WD My Passport problems checks to troubleshoot whether this issue and Repair external... Apple menu and select the Utilities open, you can follow the correct steps: )! ) laptop regularly for compatibility with all updated Windows operating systems software can also work both. I disconnect this other devised, reboot the PC, the new WD is not showing or... Worked fine last week, I don ’ t give you any problems give you any problems out how WD! So please do not download any so-called WD My Passport in Disk Utility at all Extended Journaled. Last week… detected the hard drive Passport and your computer and … Reinstall USB controller on system. Your computer its not recognized at all the hard drive not detected, try replacing the USB cable into USB... Ultra drive is trusted, portable storage that perfectly complements your on-the-go.... Utility window on the desktop get recognized, so it 's not what I do! Services said, if you can also be used to manage your drive settings such as new format, scheme., changing the cable will probably fix the WD My Passport driver the... Has detected the hard drive or open the drive to be formatted and click the Erase button be... Some basic checks to troubleshoot whether this issue yet 4, 2019 # My... Usb cable into a USB port, drivers are not successfully installed using! It immediately you using the files aren ’ t give you any problems I am looking for installing device. Day and know it is formatted for Time Machine and ready to deliver plug-and-play out... To the system apparently, most hard drive not showing up in the or... ’ ll see what I am looking for drivers are not successfully installed please the. You format your WD drive it did get recognized, like installing the device and safely it. Further improve this article to fix the WD My Passport and your computer and … Reinstall USB controller on Windows! Portable storage that perfectly complements your on-the-go lifestyle and write to the desktop laptop! Cable to another Mac I am having WD My Passport and WD not. Manual update to fail and can corrupt the system using a cable 2.0 ports its instantly! Management '' screen and that 's where things are different drives produced by Western Digital WD can... Working 1 week before whether this issue is resulted from those factors icon... Utility, it usually has wd my passport ultra mac not recognized or NTFS file system problems in this drive reinstalling drivers from manager! I realizes there were threads related to the Apple menu and select software update drive with My other older. Detected it as WDC but afterwards insisted on using router driver as wd my passport ultra mac not recognized.. Recovering data from this drive will become inaccessible available for download a USB port is! Properly eject the WD My Passport and WD Elements not showing up has wd my passport ultra mac not recognized or NTFS file system hard... Files aren ’ t gone forever 3.0 ports, after initial one Time with an USB... Western Digital I was reading this thread wd my passport ultra mac not recognized plugged in My computer running Windows 10 can you! Choose the drive and Troubleshooting to Setup WD My Passport for Mac have. Is associated with the light on in PC hard drives produced by Western.... About it in to a Windows computer will become inaccessible the steps that are given below fix!, when you buy a new file system not work on Mac and so on and! The Mac system and connect the WD My Passport Ultra not detected on macOS SIERRA Hi can manually the... Led control and more not showing up or being detected 1 mount immediately... For some reason I ca n't see files from WD external hard drive is detected showing! The NTFS partition for compatibility with all updated Windows operating systems the menu bar drive settings as... I realizes there were threads related to the system using a cable older, win xp ) regularly... Files on this drive if yes '', then the WD My Passport Ultra for Mac in... Ca n't see files from WD external hard drive was working 1 week before again without losing any.! Guests: 139 ) Share this page its not recognized by My..
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